At Felix Shelves, we are committed to delivering your orders safely and efficiently.
Order Processing
All orders are processed within 1 to 2 business days after payment confirmation. Since we accept only Cash on Delivery (COD), processing begins once your order is confirmed.
Shipping Methods
We use reliable courier partners to ensure your items reach you in excellent condition.
Shipping Charges
Shipping fees, if any, will be clearly displayed during checkout. Any applicable charges depend on the delivery location and order size.
Tracking Your Order
Once your order has been shipped, we will send you a confirmation email with tracking information so you can monitor your package’s progress.
Lost or Damaged Items
If your order arrives damaged or is lost during transit, please contact us immediately at [email protected] so we can assist you in resolving the issue promptly.
Contact Us
For any questions related to shipping, feel free to email us at [email protected].